Entry Level Customer Success Specialist Job at Reynolds and Reynolds, Ann Arbor, MI

dlpML1JlVFBGSFBNdE5NbVU5d2dBV254dHc9PQ==
  • Reynolds and Reynolds
  • Ann Arbor, MI

Job Description

:

As a Customer Success Specialist you will be responsible for providing high level customer support to approximately 50-70 automotive dealerships in a defined area. Functioning as a consultant, you will be responsible for providing excellent support for our products and ensuring that our customers are using the software that they purchased to their full potential. You will provide both on-site and video conference support to customers. Roughly 80% of the time you will be on-site and 20% will be video conference.

Customer Success Specialists work from a home office and will be provided a company car, cell phone, tablet, and printer/scanner equipment.

Requirements:

  • Bachelor's Degree or equivalent experience
  • Must be a self-starter with good time management skills
  • Strong written and verbal communication skills
  • Excellent customer service and organizational skills
  • Ability to build strong customer relationships
  • Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years.
  • Ability to travel (overnight hotel stays) up to 25%
  • Must have reliable home internet with sufficient bandwidth for video conferencing

Training: Paid Training! The nature of the position requires you to successfully complete an intensive training program. Training for this role will consist of classroom instruction at our offices in Houston, TX and Dayton, OH, as well as online courses where you will receive in-depth product training and automotive industry knowledge. In addition, you will be paired with mentors across the country where you can apply your classroom knowledge in a real-world setting.

BENEFITS: We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

  • Medical, dental, vision, life insurance and health savings account
  • 401(k) with up to 6% matching
  • Company car for business and personal use
  • Paid vacation and sick days
  • Eight paid holidays

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: On the road

Job Tags

Full time, Home office, Monday to Friday

Similar Jobs

Humana

Field Care Coordinator- Bilingual Preferred Job at Humana

 ...you enjoy applying your creativity and skills to help those in need find long term solutions, this role is for is for you! Here at Humana we thrive on teamwork and highlighting the success of each of our team members. At Humana one of our main areas of focus is to inspire... 

Health Staffing Group

Chief Executive Officer Job at Health Staffing Group

 ...Job Title: Chief Executive Officer Reports To: Board of Directors Job Type: Full-Time Industry: Healthcare / Hospital & Health Systems About the Role: We are seeking an experienced and visionary Chief Executive Officer (CEO) to... 

Expert Technology Services

NCDHHS - NC FAST Junior Java Developer Job at Expert Technology Services

 ...Job Summary (Junior Java Developer NC FAST Project) - Assist in the development and implementation of NC FAST projects for NC DHHS. - Write and execute JUnit and JMockit test scripts for developer unit testing. - Collaborate with senior developers and cross... 

Whole Foods Market

Flex Shopper - Full Time Job at Whole Foods Market

 ...experiences by preparing customer orders for delivery and pickup. Shoppers prepare orders for everyday goods including produce, meat,...  ...determined under the terms of the applicable Whole Benefits plan at a persons date of hire and may vary based on work location, length of... 

University of Miami

Clinical Research Coordinator 1 Full Time Bascom Palmer Eye Institute Miami, FL Job at University of Miami

 ...Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Clinical Research Coordinator in Miami, Florida. The Clinical Research Coordinator 1 serves as an entry level clinical research professional that has a basic foundation in clinical...